WHAT OUR CLIENTS SAY ABOUT US!

  • I was very pleased with the service I received.  It was a difficult move for me.  Danielle helped with the decisions that needed to be made.  She was always there when she said she was coming.  We worked very well together and she understood my apprehension.  She instructed Jayne in a pleasant manner – there was no tension.  Everything in the brochure was accomplished and done to my liking.  Job well done.  I have recommended this service to many people.  It is much needed. Joan
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  • Dear Gay and Nancy, As I begin week two  in my new home, I want you to know how much I value the help you and your team provided at every stage in the move.  From beginning to end, you made one of life’s most stressful events more than manageable and doable.  You also made it enjoyable.  I call that magical!For years every time I thought about selling my house, I quickly became overwhelmed at the thought of all that would need to be done.  Finally, after almost 26 years of happily living in my home, I decided that the time had come to make the change. Facing me, however, were all the hassles of downsizing and moving.  I was overwhelmed.   Fortunately, I remembered reading about your business in The St. Catharines Standard,  and I had looked you up on the Web, bookmarking your site for “that time some day down the road”.  Asking for and receiving your wonderful services was the best gift  I have ever given myself! Thanks to you, my new home really felt like “home” from the first hours and even the first night I spent in it.  Life continues to unfold comfortably and serenely, allowing me to carry on more  effortlessly than I could ever have imagined.  I am enjoying every minute in my new home. Please convey my heartfelt appreciation to Helen, Marina, and Donna for their excellent work.    To all of you I send my best wishes for continued success professionally and good health, happiness, and prosperity in your personal lives. Sincerely, Sherry

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  • Well we have finally reached the point of feeling more and more at home here. For the first two or three weeks we both had the feeling that we needed to pack up and go home. Now we know that we are home and home is where we are. Both Marg and I want to express to you our greatest and sincere thanks for all the work you did to make this move as stress free as possible for us. When you reach eighty, one hates to move from what has been your home for twenty –four years to a place that will be your home for the rest of your life. When we moved from our house where we lived for thirty-two years it was not as dramatic as this move had been. With the expert way you made the move right down to the last knife, fork and spoon you took a lot of the anguish we were feeling away. There are no works in the dictionary that we can convey to you and the thanks we owe you for what would have been a disaster had we used any of the movers that are in the yellow pages. That is about all I put in words to say how thankful we both are that you put the article in the newspaper. The timing could not have been better. One more thank you, Marg and Sam
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  • I have had the pleasure of dealing with this company (OneSource Moving for Seniors) over the past three weeks. It is specifically Gay Douglas who has been my contact and angel! Without her capable assistance, I would not have been able to make this move. Let me explain… My husband and I sold our condo on Scott St. and had decided to liquidate all of our contents. We had already gone through our belongings and taken away the few “treasures” we had chosen to keep. Our plans were to hold a contents sale on the civil holiday….but this was not to be. My husband took ill on the Thursday before necessitating an immediate change of plans. Of course neither he nor I could even be in attendance. Fast research led us to “OneSource Moving for Seniors”, and with Gay’s experience and capable expertise, the contents sale proceeded without a hitch. She hastily met with me on minimal notice and carefully listened to our particular needs, attentively making notes for herself. She was well aware of condo rules, and was sensitive to seeing that these were followed. Her crew co-ordinated all the staging and advertising – keeping in touch via blackberry and computer. I was so very impressed with the efficient co-ordination – that I hired her company to follow up on the next two weekends. At this point, I have received processional invoices, cheques for the proceeds of all the liquidation and an empty condo. I have absolutely no reservation in recommending this company! A medical situation caused us to transfer our trust and very quickly to Gay Douglas and her team; recurring satisfaction caused us to follow up on subsequent weekends. She is extremely organized and efficient, but also has the interpersonal skills required. She is an excellent listener, a superb co-ordinator and is attentive to even small details. Yes we have met the deadline for emptying the premises – but this could not have been done without OneSource’s very capable intervention. Appreciatively, Maxine and Lou
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  • I want to express my profound thanks to you and you team at ONESource for the invaluable support you have provided in helping me to deal with my late parents’ property. Even if i had been living in the Niagara Region instead of 3600 miles away, I wouldn’t have had your access to a network of reliable specialist service providers, almost all of whom – auctioneers, furniture removers, cleaners – have been involved at some point in the process. I appreciate, too, your close co-operation with the realtor to stage the property to its best advantage for sale, and for your frequent updated during my lengthy absences to keep me apprised of progress. By using ONESource, I have been able to focus on my responsibilities as an estate trustee, and to delegate to you the practical aspects of how best to deliver, donate or dispose of the physical property. I am pleased to say that everything of significance – whether emotional or monetary – has been handled according to my wishes and those of my parents. Finally, I am particularly grateful to you and Marina for your professionalism, advise, tact and well-times good humour during what has been an emotionally trying time for me. I wish you and your colleagues at ONESource every success in the future. Yours Sincerely, Marc
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  • Thank you both for the lovely planter and towels. Your thoughtfulness and loving care made this very difficult transition so much easier. I have never forget “you all”… Love and God Bless
    Mary
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